Pantaenius
About
Why to choose Pantaenius?
•Agreed fixed value policy –there is no option for insurers to replace your yacht with one of a similar age and value.
•Cover as standard for the breakage and permanent distortion (which affects structural integrity) of masts and spars. This is included as an insured peril in its own right – no other peril needs to have operated.
•Consequential loss of wear and tear covered provided another insured peril has operated.
•Cover for damage, up to a limit of £20,000, to the main engine due to the failure of components where the engine is less than five years old.
•Cover for breakage of shafts, struts and propellers.
•Rodent damage covered.
•Automatic cover if you have to depart from your agreed cruising area for up to 72 hrs.
•Racing is usually covered as standard but all proposals are individually assessed and special conditions may be applied to the sportier yacht.
•No requirement for vessel to be ashore during winter months – cover is based on 12 months in or out of commission.
•Boat’s inventory and equipment covered whilst in winter storage.
•Fast and efficient claims handling.
•24 hr Emergency claims helpline manned by experienced Pantaenius staff.
•No ‘due diligence’ or ‘seaworthiness’ warranties to enable insurers to avoid claims.
•Contribution to emergency accommodation or repatriation in the event your yacht is rendered uninhabitable abroad by an insured accident.
•Usually no crewing restrictions for experienced owners
•Wider range of cruising areas.
•No additional charge for monthly direct debit payments
•Easy changes to policy/communications by phone, email, fax
•Worldwide support network
•Protected NCB Scheme
•Dedicated, well trained customer support and sales team - no functions outsourced to call centres or fulfilment houses.
More reasons to choose Pantaenius
Unique policy wording that is described in the Yachting Press as ‘probably the best available’
When Harald Baum, international yachtsman and founder of the Pantaenius Scheme drafted his unique clauses in the early 1970’s he wanted to ensure that his policyholders would have true peace of mind and, if the unthinkable happened, the insurers would be there to pick up the pieces quickly and without prevarication. He therefore wished to produce the broadest cover, in the simplest language and without ambiguous references to such terms as ‘due diligence’, ‘seaworthiness’, ‘average’ or similar terms which are commonly contained in other marine policies and which can become a bone of contention between the insurers and the insured.
The Pantaenius clauses were described as 'probably the best available’ in an article comparing UK marine policies.
First-rate customer service with particular emphasis on claim response;
Pantaenius has been settling yacht claims around the world for over 30 years.
We understand, and are sympathetic to, the frustrations of the owner who is denied the use of his boat following a claim incident and therefore we work quickly to resolve any issues and to authorize repairs. This is of course a two-way street and there is much the owner can do to speed the process (see What to do in the event of an incident)
Pantaenius won many plaudits for its handling of the aftermath of hurricane ‘Ivan’ in Grenada and that is the standard of response we strive to achieve in every case.
We have available a huge network of surveyors around the world and it is likely that we can source someone locally - if not, and if the situation demands it, we will fly someone in.
But service is not only about claims-handling. It is also about the more mundane matters of cruising area extensions, re-valuation, travel insurance, payment and for these and a host of other policy queries you will always find a friendly voice to answer your call; you will not be asked to make 3 or 4 selections on your touch tone telephone before being advised that line is busy!
A truly international company with over 65,000 clien
Contact Info
Great Britain
Pantaenius UK Ltd.
Marine Building
Victoria Wharf
Plymouth, Devon PL4 0RF
Great Britain
Tel.: +44 17 52 22 36 56
Fax: +44 17 52 22 36 37
info@pantaenius.co.uk
www.pantaenius.co.uk
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